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Warranty Claim

Are your PGT® Custom Windows and Doors registered under our warranty program? Fill out this form to get the claim process started.

Step 1 of 2

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Have you attempted to contact the dealer, contractor, or builder that these products were purchased through?*
- Yes
- No
Before submitting a claim, please contact your dealer for warranty service on your products.
First name*
Last name*
Phone number*
Email*
Address*
Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country
ARE THE PRODUCTS LOCATED AT THE ADDRESS YOU PROVIDED ABOVE?*
- YES
- NO
Address*
Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country

Sales Order Number*

(5-7 digits followed by a -00)
Are you the original purchaser/owner of the product(s)?*
- Yes
- No
Year of Purchase*
Do you know who installed the products?*
- Dealer/Distributor
- Builder
- Remodeler/Contractor
- Did It Myself
- Not Sure
What was the name of your dealer, contractor, or builder?*
Do you have any original paperwork, such as:*
- Original invoice or a copy
- Proposal
- White 4x6 sticker with NFRC information
- Copy of the order/quote
- None of the above
Was this home a new construction home when you purchased it?
- Yes
- No
Please share details about your claim.*
Please submit any support documentation for your claim.*
Drop files here or

Max. file size: 20 MB.
Example: pictures of the window/door in question, picture of the gold or silver label in the header of the frame (interior), copies of your original paperwork, etc.
Phone
This field is for validation purposes and should be left unchanged.

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Professionals

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